STANDARDS FOR STAYS AT THE ESTABLISHMENT
 

ONE (1) small dog (maximum 20 kg) per room is accepted and must comply with vaccination, health and safety regulations. In case of an eventuality, you must have your vaccination card at hand.

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The pet owner is directly responsible for the mischievous or careless behavior  that causes the same.

 

The owner(s) or the person in charge of the pet will be responsible to any guest or domestic animal that is affected in its physical or emotional integrity.

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Ñikén Hotel Spa reserves the right to admit the pet, if it deems it convenient for the safety of its guests.

 

Upon entering the pet, it is understood that the owner(s) or person in charge of the pet(s) declare that it does not belong to the breeds contemplated as potentially dangerous canine specimens.

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The entry of pets that do not comply with up-to-date vaccinations, collar and leash is not allowed.

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Your pet must always be with a responsible adult while it is within the hotel facilities. The pet will not be able to stay alone in the room.

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It is forbidden to use crockery intended for our guests to feed your pet. The Owner must carry the food and feeders necessary for this purpose. 

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It is forbidden to bathe pets in the showers/bathtubs of the room, (as well as the use of towels/towels) 

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​Pets cannot be inside the room during the cleaning service. Please notify the hotel reception so they can tidy and clean it. In all public areas, your pet must wear a collar and leash at all times.

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You should not circulate with your pet through the areas of the establishment that are not allowed: restaurant, bar, spa, gym and lounges. (Except for cases in which the pet is a guide or guide) If the pet is a guide or guide, it can accompany its master throughout its entire journey in the hotel.

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To avoid accidents, never let your pet loose while it is within the hotel facilities.

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To maintain a clean and pleasant space, avoid letting your pet relieve itself in the public areas of the hotel. Pick up and clean up solid and liquid waste if you do. The owner of the pet is obliged and is responsible for cleaning the dirt that it causes.

 

In the park-solarium-pool area, the guest is obliged to carry a plastic bag to collect their pet's waste. The hygiene of your pet, as well as the area where it remains, is the responsibility of the guest. 

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Pets are not allowed in the pool.

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If your pet disposes of liquid or solid waste on carpets, beds, mattresses, sofas, decorative chairs or any other element of the hotel, cleaning it will be borne by the owner and if cleaning is not possible, the owner must carry out the product payment.

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All damages or losses caused by the pet in the hotel facilities must be assumed by its owner, for this reason, a guarantee credit card must be provided and if the damage exceeds the value of the guarantee, the excess must be canceled with another means of payment.

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Avoid bringing dogs that habitually bark excessively or are aggressive towards people or other pets. The complaint of another guest will be taken with the utmost seriousness and it will be the Management's decision to terminate the stay, without the right to any claim or refund.

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This regulation applies from the first moment the pet enters the hotel.

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