The holder of the reservation must notify in writing his wish to cancel and, if applicable, will have the right to receive a refund according to the season and conditions that are detailed below:

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High Season (From 12/20 to 02/28)​

You can cancel your reservation without penalty up to 28 days before the date Of income. If you cancel within 28 days of check-in, The Hotel will have full payment for the paid and/or contracted services.

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Medium Season (from 03/01 to 03/20 and from 11/01 to 12/19)

-You can cancel your reservation without penalty up to 7 days before theto date Of income. If you cancel within 7 days before check-in, The Hotel will have full payment for the paid and/or contracted services.

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Low Season: (from 03/21 to 10/31)

-You can cancel your reservation without penalty up to 3 days before theto date Of income. If you cancel within 3 days before check-in, The Hotel will have full payment for the paid and/or contracted services.

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Special dates (Easter and long weekends between 04/01 to 12/19)

PYou can cancel your reservation without penalty up to 7 days before theto date Of income. If you cancel within 7 days before check-in, The Hotel will have full payment for the paid and/or contracted services.

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in anyr time of the year the non-presentation (No show) implies 100% of total charges of the paid / contracted services.

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Without differentiating the seasons, the Hotel will charge the entire stay as mentioned in the reservation, even if guests shorten their stay. Early departure, whatever the reason, will not mean reimbursement of contracted nights not enjoyed.

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If applicable, the refund of money will be made within 15 days of confirmation of the cancellation and the Hotel will have the right to discount the administrative and banking expenses and applicable taxes.

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All dates, percentages and payment methods indicated in this Policy are subject to change without prior notice. Said changes will be reflected in the sending of the Reservation Confirmation by the hotel.

 

BOOKING MODIFICATIONS: The modification request must be made from the same email that originated the original reservation. You can modify the reservation date as long as there is space availability for the new requested date and the confirmation will be subject to the payment of the rate difference, if applicable. Requests for modifications are confirmed via email from the Dept. Reservations (reservas@niken.com.ar).

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